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Training Needs Analysis Book

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How to
Conduct a Training Needs Analysis
This 64 page manual sets out a proven method to determine what your business training needs are and complete a skills assessment. This Training Needs Analysis manual provides assessment tools suitable for both large and small companies. Training Needs Assessment is a process to qualify why you need to do the training, what training is required, what business benefits are to be expected, and what the costs, benefits and return on investment (ROI) will be.
A nine step plan guides you through the analysis process:

How to Hold Discussions with Senior Management
How to Establish the TNA Objectives & Schedule
How to Identify the Sources of Information
How to Establish the Data Collection Method
How to Collect the Information
How to Analyse the Data & Identify the Training Needs
How to Develop the Training Objectives
How to Develop the Training Plan
How to Develop the Training Plan
How to Prepare the TNA Report

This Training Needs Analysis Manual (TNA) contains Ready Made TNA Questionnaires for you to conduct interviews with senior management, middle management and operatives. Plus a complete set of ready to use self assessment questionnaires.

This Training Survey contains also Guidelines for developing the training program. Including training costings, training objectives and training methods.

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How to Write and Develop Job Descriptions
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Eddy Odden
former CEO of Leo Burnett advertising agency
recently observed:

Deliver the brand promise:

Always under promise and over deliver.
Make sure the customer's shopping experience with you is a positive one in every respect
What your ad promises must be followed through in-store and with the after sales service.
Do not underestimate the importance of your staff and staff training in meeting your
business goals.

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